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Suffolk Libraries and COVID-19

Up to date information on branches, mobiles and using the service.

Browsing is now available at all libraries apart from Saxmundham Library.

Current service summary

Fines and loan return dates

Overdue charges are suspended. All new loans will be given a 6 week return date.

Renew titles online.

If you have any questions or concerns regarding your current loans our customer service team will still be available and happy to help (you can leave a message at weekends and during the bank holidays):

  • help@suffolklibraries.co.uk
  • 01473 351249

You can continue to use our eLibrary and online events and activities.

More information

Reservations and ordering new titles

You can reserve titles on our catalogue and collect from your local library. Find your library's opening hours.

You can also use our Select & Collect service tell us what you’re interested in and local library staff prepare a bundle of titles for you.

Can't find a title you like? You can access our inter-library loan service.

Services available in libraries

Browsing has now been reintroduced in all libraries except Saxmundham library, which will soon be moving into a new premises.

Customers can also book to use a computer and use printing facilities. Check your local library page for more information.

You can also use library drop boxes to return items.

Loans, renewals, reservations and charges

  • Check your account online
  • Overdue charges are suspended.
  • 6 week loan period
  • You can reserve and collect titles from any of our library branches, even if it is not your regular library.

Mobile libraries and home library service

Our mobile library service and Home Library Service are both now running again.

eLibrary and online events and activities

Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:

We’re also running events online to enjoy from home:

Questions and queries

Full customer service available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.