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Suffolk Libraries and COVID-19

Up to date information on branches, mobiles and using the service.

Browsing will be available at all libraries apart from Newmarket, Haverhill and Saxmundham from the week beginning 12 April. 

Current service summary

Fines and loan return dates

Overdue charges are suspended. All new loans will be given a 6 week return date.

Renew titles online.

If you have any questions or concerns regarding your current loans our customer service team will still be available and happy to help (you can leave a message at weekends and during the bank holidays):

  • help@suffolklibraries.co.uk
  • 01473 351249

You can continue to use our eLibrary and online events and activities.

More information

Reservations and ordering new titles

You can reserve titles on our catalogue and collect from your local library. Find your library's opening hours.

You can also use our Select & Collect service tell us what you’re interested in and local library staff prepare a bundle of titles for you.

Can't find a title you like? You can access our inter-library loan service from April 12 onwards.

Services available in libraries

Library branches are open for Select & Collect and reservations only with the exception of Newmarket Library. Find out when you can pick up titles at Newmarket.

PC usage and printing will become available from w/c 29 March at some libraries. Check your local library page for more information.

Browsing will be reintroduced by April 12 except in Newmarket, Saxmundham and Haverhill due to work in progress at those libraries. Browsing is set to return at Newmarket Library on Tuesday 27 April.

The post office in Stradbroke Library remains open.

You can use library drop boxes to return items.

Loans, renewals, reservations and charges

  • Check your account online
  • Overdue charges are suspended.
  • New loans from 15 Feb will have a 6 week loan period
  • You can reserve and collect titles from any of our library branches, even if it is not your regular library.

Mobile libraries and home library service

We are looking to resume our mobile library service from 12 April and our Home Library Service will be reintroduced from 15 March.

eLibrary and online events and activities

Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:

We’re also running events online to enjoy from home:

Questions and queries

Full customer service available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.