Skip to content
More +

Suffolk Libraries and COVID-19

Up to date information on branches, mobiles and using the service.

End of November lockdown update

The current lockdown ends at midnight on Wednesday 2 December.

We will continue to provide limited and safe access to library services from all our sites. Access will comply with all safety laws and regulations.

What services we’ll provide from Wed 2 December

You will not be able to browse in libraries.

The mobile library service will run to its normal timetable from Wednesday 2 December.

The home library service remains suspended.

We have extended loan periods to four weeks. If you are having difficulty returning titles, contact our customer service team and they will help you.

What will change

Fines and loan return dates

All loan periods will be extended to four weeks. If you are having trouble returning titles contact our customer service team and they will be happy to help:

  • help@suffolklibraries.co.uk
  • 01473 351249

You can continue to use our eLibrary and online events and activities.

More information

Reservations and ordering new titles

Our normal reservation system is up and running:

Search and reserve titles for collection from your local library

You can also use our ‘Select and Collect’ service. Contact your local library and ask them to select titles for you, for collection at an arranged time:

Contact your library to arrange a book bundle

Services available in libraries

Mobile libraries and home library service

The mobile library service will run to its normal timetable from Wednesday 2 December.

The home library service is suspended.

eLibrary and online events and activities

Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:

We’re also running events online to enjoy from home:

Questions and queries

Full customer service available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.