Suffolk Libraries and COVID-19
Up to date information on branches, mobiles and using the service.
Browsing is now available at all libraries apart from Saxmundham Library.
Current service summary
- Most libraries are open for the Select & Collect service, reservation collections and browsing
- You can renew titles online
- PC usage and printing is now available at most libraries. Check your local library page for more information including the latest opening hours.
- Newmarket Library has opened in new temporary premises. Find out more →
- Saxmundham Library will not be able to offer computer bookings and browsing until the new library opens in June.
Mobile library services are running a normal schedule
help@suffolklibraries.co.uk
- 01473 351249
Fines and loan return dates
Overdue charges are suspended. All new loans will be given a 6 week return date.
If you have any questions or concerns regarding your current loans our customer service team will still be available and happy to help (you can leave a message at weekends and during the bank holidays):
- help@suffolklibraries.co.uk
- 01473 351249
You can continue to use our eLibrary and online events and activities.
More information
Reservations and ordering new titles
You can reserve titles on our catalogue and collect from your local library. Find your library's opening hours.
You can also use our Select & Collect service tell us what you’re interested in and local library staff prepare a bundle of titles for you.
Can't find a title you like? You can access our inter-library loan service.
Services available in libraries
Browsing has now been reintroduced in all libraries except Saxmundham library, which will soon be moving into a new premises.
Customers can also book to use a computer and use printing facilities. Check your local library page for more information.
You can also use library drop boxes to return items.
Loans, renewals, reservations and charges
- Check your account online
- Overdue charges are suspended.
- 6 week loan period
- You can reserve and collect titles from any of our library branches, even if it is not your regular library.
Mobile libraries and home library service
Our mobile library service and Home Library Service are both now running again.
eLibrary and online events and activities
Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:
We’re also running events online to enjoy from home:
- See our Live! page for online events
- Suffolk Libraries YouTube channel for recorded activities
- Enjoy a series of online author events and a fun scarecrow activity as part of Suffolk Libraries Day
Questions and queries
Full customer service available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.
- 01473 351249
- help@suffolklibraries.co.uk