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Health and wellbeing

Phone a Friend service

Arrange a friendly and informal phone call for anyone feeling isolated or struggling during lockdown.

Our Phone a Friend service offers regular phone calls to anyone who is:

  • An older person
  • Isolated
  • Struggling during lockdown

Or anyone else who would benefit from a friendly chat and someone to talk to.

Calls are made by library volunteers and are all DBS and reference checked.

If you or someone you know would like a call, please contact phoneafriend@suffolklibraries.co.uk. If you are setting this up on behalf of someone else, do acquire the person's permission for us to call.

The service is based on the Lifeline service which involved library staff making calls to customers during the first lockdown.