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Setting up Kanopy on your device

Kanopy allows you to play 10 classic and indie films or documentaries per calendar month using your PC, mobile device or TV service. Once you press ‘play’ on a film, you have three days to watch it as many times as you like without using up additional credits.

Setting up your device to watch films with Kanopy

On a tablet or smartphone

  1. Download and install the ‘Kanopy’ app from the App Store or Google Play
  2. When the download is complete, click ‘Open’
  3. Swipe twice across the screen to show the sign-up page, then press the red ‘Sign up’ button
  4. Fill in the registration form and press ‘Sign up’
  5. Kanopy will send an email to the address you provided. Click the orange ‘Verify email’ button in this email
  6. The app will reopen. In the ‘Library Name’ box, type ‘Suffolk Libraries’ and select the ‘Suffolk Libraries - United Kingdom’ option that appears
  7. Enter your library card number and click the red ‘Verify’ button
  8. Suffolk Libraries’ Kanopy service will now be available to use.

On a computer

  1. Go to the Kanopy website
  2. Click the white ‘Sign up’ button in the top right-hand corner of the screen (this button turns red when you click on it)
  3. Fill in the registration form and click ‘Sign up’
  4. Kanopy will send an email to the address you provided. Click the orange ‘Verify email’ button in this email
  5. On the Kanopy website, choose the ‘Suffolk Libraries’ option. If this doesn’t appear, type ‘Suffolk Libraries’
  6. Enter your library card number and click the red ‘Verify’ button
  7. Suffolk Libraries’ Kanopy service will now be available to use.

Using Kanopy

  • You have 10 credits available per month to watch films. A credit is deducted once you’ve watched 10 seconds of a film, and then you can watch that film as many times as you like within 72 hours without paying additional credits.
  • Your allowance resets on the 1st of each month. You can see how many credits you have available in the top right-hand corner when logged in.
  • When you click on a film, you have the option to add it to ‘My list’ or click the play button and start watching. You can find the your list of saved films by choosing ‘My Watchlist’ from the drop-down menu under your name in the top right-hand corner.
  • Parents can restrict their Kanopy account to only provide access to Kanopy Kids content. Select ‘Parental controls’ in the drop-down under your name in the top right-hand corner and follow the instructions to set up a 4-digit PIN.
  • Add closed captions by clicking the ‘cc’ option at the bottom of the video
  • Increase or decrease speed of play by clicking ‘1x’ option at the bottom of the video