Suffolk Libraries and coronavirus
All library buildings temporarily closed. Mobile and home library services suspended. But the service remains open: Access the eLibrary, online events & activities and book & film groups from your home.
Last updated Tue, 12 May.
- All library buildings closed
- Mobile and home library services suspended
We monitor government advice about relaxing lockdown rules and are planning for how we will re-open libraries.
Safety of staff and customers is our first consideration. When we re-open it’s likely that how we deliver services will change as we return to normal.
Renewals, reservations and charges
- All overdue charges on loans made after 1 February have been suspended
- Check your account online
- Customers won’t be able to make new reservations
- Reservation collection dates for existing reservations will be extended indefinitely so they should be available when libraries reopen
Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:
Online events & activities
Libraries are recording and streaming events and activities, and running book and film groups online:
Questions and queries
Full customer service available Mon-Fri 9-5pm. Leave a message out of these hours.
Vulnerable and older customers
We provide invaluable social contact for many of Suffolk’s older and more vulnerable residents. Home library service volunteers are remaining in touch with customers, while we are exploring providing more services when library buildings close.
Information and advice
Reliable and up to date information about the coronavirus situation is available from:
- General information from the NHS website
- What to do if you feel you might have coronavirus: NHS 111 immediate-response COVID-19 advice service
- The government’s guidance and information
- Suffolk County Council’s coronavirus information