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Suffolk Libraries and COVID-19

Up to date information on mobiles, branches and using the service.


Face coverings are required to visit our library buildings. Many of our libraries are now allowing PC usage, printing and photocopying. Visit your local library page to find out what is available.

It is required by law for customers to provide their information for Test and Trace upon entry into the library.     

All libraries except Saxmundham, Rushmere local and West Suffolk House have reopened. The mobile library services are running to their normal schedule. We are beginning to re-introduce our Home Library Service with restrictions.

Check your library for new opening hours. We have reintroduced browsing at our branches.

Our Select and Collect service is still available and you can still reserve a title for collection from your local library as well.

More information

Reservations and ordering new titles

Our normal reservation system is up and running:

Search and reserve titles for collection from your local library

You can also use our ‘Select and Collect’ service. Contact your local library and ask them to select titles for you, for collection at an arranged time:

Contact your library to arrange a book bundle

Services available in libraries

Loans, renewals, reservations and charges

Mobile Libraries

Mobile libraries are running again to their normal timetable with the following safety measures in place:

  • Only one customer is allowed on board at a time and everyone must sanitise their hands before entering
  • Staff are wearing face coverings and we advise customers to do the same
  • Customers are encouraged to be as quick as possible so others can take their turn
  • A new temporary limit of four items per person is in place
  • Shelves are being sanitised between each stop and all returned stock is being quarantined for 72 hours as in our other libraries

eLibrary and online events and activities

Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:

We’re also running events online to enjoy from home:

We are looking to re-introduce events and activities in libraries from November 2020.

Read our full statement for a timeline on re-introducing events in libraries.

Questions and queries

Full customer service available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.