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Suffolk Libraries and COVID-19

Up to date information on mobiles, branches and using the service.

Summary

All libraries except Great Cornard, Saxmundham, Shotley local, Rushmere local and West Suffolk House have reopened. The mobile library services are running to their normal schedule, but the home library service remains suspended.

Check your library for new opening hours. 

There is currently no browsing of titles but customers can use our Select and Collect service or reserve a title for collection from your local library instead. 

There is a limited service in libraries. See below for details.

More information

Reservations and ordering new titles

Our normal reservation system is up and running:

Search and reserve titles for collection from your local library

You can also use our ‘Select and Collect’ service. Contact your local library and ask them to select titles for you, for collection at an arranged time:

Contact your library to arrange a book bundle

Services available in libraries

Loans, renewals, reservations and charges

  • There will be no charges for CD and DVD loans
  • All overdue charges on loans made after 1 February remain suspended until 1 September. We will continue to review this date.
  • All existing loan dates remain frozen until 1 September. We will continue to review this date.
  • New loans can be taken out for four weeks at a time
  • Users may only borrow up to ten loans at once
  • Check your account online

Printing and photocopying

The libraries below are currently offering printing and photocopying:

  • Aldeburgh Library
  • Beccles Library
  • Broomhill Library
  • Bungay Library
  • Chantry Library
  • Debenham Library
  • Gainsborough Library
  • Hadleigh Library
  • Haverhill Library
  • Ipswich County Library (photocopying/scanning only)
  • Framlingham Library
  • Halesworth Library
  • Kesgrave Library (appointment only)
  • Kessingland Library
  • Long Melford Library
  • Oulton Broad Library
  • Rosehill Library
  • Newmarket Library
  • Stowmarket Library (photocopying/scanning only)
  • Stradbroke Library
  • Stoke Library
  • Southwold Library
  • Sudbury Library
  • Woodbridge Library

Other libraries will be introducing these services in the coming weeks. Read our full statement.

Public computers

The libraries below are offering PC usage as follows. Please contact your local library for an appointment to use the PCs.

  • Aldeburgh Library
  • Beccles Library
  • Bungay Library
  • Chantry Library
  • Debenham Library
  • Eye Library
  • Felixstowe Library
  • Gainsborough Community Library
  • Hadleigh Library
  • Halesworth Library
  • Haverhill Library
  • Ipswich County Library
  • Kedington Library
  • Long Melford Library
  • Newmarket Library
  • Stradbroke Library.
  • Stoke Library
  • Stowmarket Library
  • Sudbury Library
  • Woodbridge Library

Other libraries will be reintroducing this service in the coming weeks. Read our full statement.

Mobile Libraries

Mobile libraries are running again to their normal timetable with the following safety measures in place:

  • Only one customer is allowed on board at a time and everyone must sanitise their hands before entering
  • Staff are wearing face coverings and we advise customers to do the same
  • Customers are encouraged to be as quick as possible so others can take their turn
  • A new temporary limit of four items per person is in place
  • Shelves are being sanitised between each stop and all returned stock is being quarantined for 72 hours as in our other libraries

eLibrary and online events and activities

Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:

We’re also running events online to enjoy from home:

Read our full statement for a timeline on re-introducing events in libraries.

Questions and queries

Full customer service available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.