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Help using the service

Updating your library account

You can change the phone number, email address, notification preferences and PIN on your account by logging in to our catalogue.

Complete this form to change details on your library account.

You can also re-register your library account using this form. Your account expires automatically after 3 years. This helps us keep your information up to date.

Alternatively, you can:

  • Call customer service on 01473 351249
  • Take your library card to any library in Suffolk

You won’t need to apply for a new library card to re–register. If you are new to Suffolk Libraries, you can apply for a new library card.