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Warm Welcome

Our libraries are here to help anyone who needs support this winter, with no judgement or stigma. Learn more about our Warm Welcome campaign taking place in libraries across the county.

Warm Welcome - our cost of living campaign

We know how difficult this winter will be with the rising cost of living. Suffolk Libraries is here to help anyone who needs support, with no judgement or stigma.

Our libraries have always provided a safe, warm sanctuary for anyone to come and spend time in or find support and resources. This winter, we’ll be bringing in new initiatives to help people stay warm, stay safe and stay connected.

How Suffolk Libraries can help

Anyone is welcome to visit our libraries to find help and support. Our libraries have always been warm spaces where you can come and relax with no expectation to spend money or join in with activities.

Our staff are always available if you need to speak to someone and be signposted to other resources.

Our current services include:

We also have a dedicated health and wellbeing service.

This winter, we’ve brought in more initiatives to help combat the cost of living crisis in Suffolk. During these cold months, you can also visit the library to:

  • Enjoy a free hot drink

  • Pick up some warm clothes

  • Charge your devices

  • Collect free essential items

Different services will be available at different libraries depending on space and staff capacity. We advise you to contact your local library to see what support will be available to you.

If you don't have a library located near you, the Rural Coffee Caravan has created a map of warm spaces available across Suffolk. Suffolk County Council also has a helpful page of resources on their website.

Staff at Gainsborough Library sorting through bags of fruit and veg.

What each library is offering

All of our libraries will be offering warm spaces, with many more hosting kindness racks, free hot drinks, essential item exchanges and more. Find out what support is available at your local library.

See what's available

A member of staff talking to elderly customers attending a Top Time social group in the library.

Support and advice

We have a variety of free resources available to help you. Many of our libraries also host regular events where you can find advice and support, from money advice to local councillor drop-in surgeries.

Browse our resources

A representative from the East of England Coop with gifts for the library, including cake

How you can help

We're here to support the people of Suffolk the best we can, but we need your help to keep our new initiatives going. Get involved to support your community this winter or donate directly to help continue our services.

Get involved

Thank you to East of England Co-Op for donating materials to help support our communities this winter.

If you own a local business and would like to support our Warm Welcome initiative, please email