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Overdue charges reintroduced for new library loans

Suffolk Libraries has reintroduced overdue charges for books and other items which are borrowed on or after today (Monday 5 October).

This will only apply to items borrowed on or after 5 October, which will have return dates of 2 November onwards.

Customers don’t need to worry about charges for loans they already have, although Suffolk Libraries would still encourage people to return items when they've finished with them. Loan periods will remain at four weeks, so people still have longer before they need to return items.

Overdue charges have been suspended since the middle of March. With services and opening times gradually returning to normal, it’s now easier to collect and return items. Library loans can be renwed online and many libraries have a facility for people to drop items off even when the library is closed. As from April 2019 children’s items no longer attract overdue fines.

Great Cornard Library recently reopened meaning all libraries except Saxmundham are now open again. Computer access and printing/copying is available again in libraries and most are now offering browsing. Many libraries are also now changing their temporary opening hours and reverting to their normal hours.

Suffolk Libraries advises customers to check the website for more details of their local library before visiting but everyone is very welcome to visit to return and borrow items. You can also check our COVID-19 information page for updates.

If the COVID-19 situation makes it difficult to visit or return books please contact your local library if you have a concern about returning overdue items. You can also contact our customer service team at help@suffolklibraries.co.uk or call 01473 351249.

All libraries still have strict safety procedures in place. Staff and customers are required to wear a face covering and hand sanitisers are available for everyone. Limited numbers of customers are allowed in each library and there are one-way systems in place.