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Digital Accessibility Statement

Digital Accessibility Statement for

Suffolk Libraries is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Suffolk Libraries takes the following measures to ensure accessibility of

  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of Please let us know if you encounter accessibility barriers on

We try to respond to feedback within .

Technical specifications

Accessibility of relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for

  1. Some images do not contain appropriate alt text for screen readers: Some images have no appropriate alt text, mainly because old content has been imported on several occasions over a period of seven years. All web editors have been trained in appplying meaningful alt text to images and have been asked to update CMS images where they find missing text. Please report any images which do not alt text to

Assessment approach

Suffolk Libraries assessed the accessibility of by the following approaches:

Formal complaints

All complaints will be dealt with as per the complaints policy.

This statement was created on 21 September 2020 using the W3C Accessibility Statement Generator Tool.